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Frontline Leadership Level 2

ID : 8295   
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This program builds upon the effective communication learned in Level 1 and continues the skill development of anyone at the frontline leadership or supervisory level. Following this course, students will be able to: clearly define an employee’s roles, responsibilities, and performance expectations so that the employee understands what to do in order to meet or exceed performance expectations; provide a strategy to improve communication between employees in order to resolve their conflicts; prepare for and execute a performance discussion that reinforces the employee’s strengths and identifies opportunities for improvement.

Class Details

5 Sessions
Weekly - Tue

MCC McAvoy Center

David Harris 



Schedule Information

Skip dates: (No class on 10/15/2019, 10/22/2019)

Date(s) Class Days Times Location Instructor(s) Instructional Method
9/24/2019 - 11/5/2019 Weekly - Tue 8:00 AM - 12:00 PM Muscatine, MCC McAvoy Center  Map, Room: TBA David Harris  ClassRoom

Other Class Offerings

Frontline Leadership Level 2
ID: 8370

05/18/20 - 05/20/20
Weekly - Mon, Tue
3 sessions.

SCC Urban Campus

David Harris