When people problems arise at work, we have choices. We can manage troublesome situations the way many people do – ignore them. Or, we can make a conscious choice to confront issues effectively; even when they are complicated, difficult, and lead us out of our comfort zone. In this course, we will show you how to conduct an awkward conversation that leads to improved relationships and increased productivity. You will leave the session with a better understanding of yourself and others and increased confidence when holding a difficult conversation.