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Frequently Asked Questions


How do I register? There are 5 ways to register for a class: 
 

Online Registration:

You can self-register for classes 24 by 7 at https://eicc.augusoft.net, click 'Sign in' on left menu bar. If this is your first time registering on this site, click 'Create New Student Profile' and build your own account. Next, click Courses on the left menu bar to browse through our online catalog. When you find a class or classes you want to take, add them to your shopping cart when all classes are in the shopping cart you can complete your registration via our secure website. How do I use this site?

By Phone:

Call our office at 1-888-336-3907. Be sure to have your credit card available and be ready to provide us with the card number and card expiration date.

By Fax:

Complete registration form on the inside back cover of the catalog. Include personal contact numbers. Fax to Eastern Iowa Community Colleges Continuing Education Registration at 563-441-4053. Someone will call you so you may privately relay your credit card information and expiration date.

By mail:

Mail your completed Registration Form with check or money order to:
 
Scott Community College Urban Campus
Attn: CE Registration
101 W 3rd Street
Davenport, IA 52801

In person:

You may register in person at our Continuing Education Registration Center at:
 
Scott Community College Urban Campus
101 W 3rd Street
Davenport, IA 52801

Open Monday-Thursday, 7:30 a.m. - 7 p.m., Friday 7:30 a.m. - 4:30 p.m.
 

How will I know if I got into a class?
 

When you self-register, after completing your credit card payment, you are registered and will receive a class confirmation and transaction receipt via email.

If you register by phone or mail and you include an email address, you will receive an email confirmation and transaction receipt once your registration is processed. If you do not provide an email address, we do not send a confirmation by mail. You can confirm your registration by calling 563-441-4100 or by emailing us at xxxxxxxx@xxxxxxxxxxxxxx.xxx


What are your refund policies?
 

Refund policies may vary according to class type. Our general policy requires that we be notified at least 3 business days prior to the class start date in order to qualify for a refund. For refund policy details on specific classes please visit our Refund Policies page or xxxxxxxxxxxxxxx. OR What is your refund policy? Tuition may be refunded in full before the class meets. Credit vouchers will be given after the class has met. Refunds for checks are given after the check has cleared. Refunds for checks or cash may take up to three weeks

What if I cannot attend a course as planned?
 

If you need to withdraw from a class, you must notify us at 563-441-4100 at least 3 business days before the class starts to be eligible for a refund / receive a refund.

When there is low enrollment are classes canceled?
 

Eastern Iowa Community Colleges reserves the right to cancel classes with insufficient enrollment. You will be notified by email or telephone if your class is canceled.  If we have to cancel your class, you can request a full refund of your tuition or transfer to another course of your choice, space permitting.

When is a course canceled?
 

Eastern Iowa Community Colleges makes every effort to maintain the schedule of courses as announced in our catalog. However, we reserve the right to cancel courses, change instructors, switch rooms, and combine classes when necessary without previous announcement.  Eastern Iowa Community Colleges is not bound by printing errors in our publication.

How do I use this website?

Browse our catalog online:

Click courses from the left menu bar. Peruse by content area, search by keywords in the class name or description, and/or search by course number or class ID. Full class descriptions can be found by clicking the class name.

Request a printed catalog:

Click the catalog image in the top left corner to provide us with your mailing address and we will send you a catalog.

Sign in:

If you are new to our site, you must create a new student profile. Creating a profile provides you with your own personal, password-protected account. Having an account will allow you to register online and track your class registrations. Click "sign in" from the left menu bar and follow the prompts.

When building your profile, items marked with a red asterisk are required. We highly recommend using your email address as your login. The demographic information collected is optional and is used by the college strictly for planning and statistical purposes. You will receive a copy of your username and password via email for future reference.

Once you create your student profile (and on subsequent visits after you sign in), you will see menu options that allow you to edit your profile, check your current registrations, and view your transactions and transcript.
 

Register Online:
 

Browse through the catalog, when you find a class you are interested in, click “add to cart” button, continue shopping and when you are finished, from the shopping cart, click “check out.” Read and agree to the class refund policy, and click “check out” again. Complete your registration on our secure site with your credit card. You can print your transaction receipt and class confirmation for your records, in addition, will receive a class confirmation and transaction receipt via email.

How do I print a receipt?
 

To print a receipt for any classes, just sign in and select "My Transactions" from the left menu bar and locate the class. Under "Action", select "Print View" and print your receipt.

How do I print my transcript?
 

To print a current transcript of classes you took after July 1, 2017, just sign in and select "My Transcript" from the left menu bar. In the upper left corner is an export link, select the format you would like and print. For older classes or if you need an official transcript, please contact our Manager of CE Records and Registration at 563-336-3343.

How do I update my profile?
 

You may edit or update your student profile at any time. After signing in, access the link entitled “My Profile” to change any of the information. Click “Edit” at the bottom of the page. You may then edit any the profile fields. When you are finished, scroll to the bottom of the page and click “Submit”.
 

What are your policies for payment of fees?
 

When you self-register payment is by credit card only; we accept MasterCard, VISA, American Express or Discover. We do accept payment by cash, check, or money order, however, this requires you to mail in your registration, or come to our office at:
 
Scott Community College Urban Campus
101 W 3rd Street
Davenport, IA 52801

Open Monday-Thursday, 7:30 a.m. - 7 p.m., Friday 7:30 a.m. - 4:30 p.m.

If your registration is paid by your employer or IowaWORKS, please contact us at 563-441-4100 or ceonlinereg@eicc.edu
 

How do I know if there is space available?
 

If a class is already filled a waiting list button appears and you have the option of placing yourself on the waiting list. If a seat becomes available we will contact you.

Can I purchase gift certificates for classes?
 

Electronic Gift Cards are available for purchase online for any dollar amount that can be applied to a class of the recipient’s choice.

How do I access ed2go classes?
 

If you registered for an ed2go class, you will access your class through this website by:
 
  • Sign in to this website, http://xxxxxxxx.augusoft.net
  • Click the Current Registrations dashboard or the menu link on left NAV bar
  • Locate your class then click the 'Go To Class' link
NOTE: You will also receive these instructions in your class confirmation.

If I am not sure what class to take, who can help me? We have a number of program planners who would be happy to answer your questions. Please contact us at 563-441-4100 or email xxxxxxxxxxx@xxxxxxxxxx.xxx and we’ll connect you to the right person.

Continuing Education Waiver
 

Eastern Iowa Community Colleges assumes no liability for accidents that occur while participating in Continuing Education classes and provides no funds to cover medical costs. Participants are reminded that participation is entirely voluntary and are strongly urged to have their own health insurance.